Facilitation

Facilitation makes for more productive meetings, new ideas, improved team-working and problems resolved faster with better buy-in.  One key outcome is improved engagement and powerful communications in and between organisations.

Ten common reasons for retaining a facilitator:

1. The leader of the group wants to participate in the session and has requested facilitator presence to enable that.
2. A number of meetings have already been held on the challenge and no progress has been made.The group call in the facilitator to help them move forward.
3. Controversial issues are being considered. Participants have a history of taking sides and polarized positions.The facilitator’s purpose is to be neutral and independent.
4. There is a feeling that the usual group dynamics, including ego dominance and power plays, will prevent constructive discussion.  The facilitator’s role is to defuse these issues and elicit more constructive output.
5. The facilitator is there to help the group experiment with more tightly structured thinking sessions—with the option of permanently adopting thinking systems.
6. The facilitator is to help the group generate new and creative ideas that would not be generated without specific use of creative thinking tools and techniques.
7. Cross-functional groups are meeting, and the facilitator must help the whole group consider and understand the big picture.
8. The group refuse an in-house facilitator because they feel the facilitator might not be impartial, and/or was too close to the issues.
9. In-house facilitator resources are already allocated to other projects and there is no time to wait for a facilitator to become available.
10. The group have been (or want to be) trained in thinking tools and want to apply them to a real-life issue. The facilitator’s role is to guide and coach the group in applying creative methods to the issue.

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