Facilitation makes for more productive meetings, new ideas, improved team-working and problems resolved faster with better buy-in. One key outcome is improved engagement and powerful communications in and between organisations.
Ten common reasons for retaining a facilitator:
- The leader of the group wants to participate in the session and has requested facilitator presence to enable that.
- A number of meetings have already been held on the challenge and no progress has been made.The group call in the facilitator to help them move forward.
- Controversial issues are being considered. Participants have a history of taking sides and polarized positions.The facilitator’s purpose is to be neutral and independent.
- There is a feeling that the usual group dynamics, including ego dominance and power plays, will prevent constructive discussion. The facilitator’s role is to defuse these issues and elicit more constructive output.
- The facilitator is there to help the group experiment with more tightly structured thinking sessions—with the option of permanently adopting thinking systems.
- The facilitator is to help the group generate new and creative ideas that would not be generated without specific use of creative thinking tools and techniques.
- Cross-functional groups are meeting, and the facilitator must help the whole group consider and understand the big picture.
- The group refuse an in-house facilitator because they feel the facilitator might not be impartial, and/or was too close to the issues.
- In-house facilitator resources are already allocated to other projects and there is no time to wait for a facilitator to become available.
- The group have been (or want to be) trained in thinking tools and want to apply them to a real-life issue. The facilitator’s role is to guide and coach the group in applying creative methods to the issue.
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